Office of Financial Aid
TEMPORARY CHANGE IN OFFICE HOURS
Monday, August 29th through Friday, September 16th
Due to pending deadlines for payment of student accounts, the Financial Aid office will be closed to the public from 8:00 – 11:00 am daily for processing. We will be open to assist students/families from 11:00 am – 5:00 pm during this time.
We will resume normal office hours (8:00 am – 5:00 pm) on Monday, September 19, 2016.
The Department of Financial Aid is a unit of the Division of Student Affairs and Enrollment Management. Twenty-three full-time staff, two graduate assistants, and many student employees are available to help with even the most difficult questions.
To ensure personal attention, students are assigned a counselor alphabetically by the student’s last name – find your counselor here.
Counselors are available to assist students and parents during regular office hours, 8 a.m.- 5 p.m., Monday through Friday, by walk-in for quick questions, by e-mail or telephone. If a student is unable to meet during regular office hours, an after-hours appointment can be made.
Let us know how we can provide you with wonderful customer service and satisfaction!
ATTENTION STUDENTS AND PARENTS:
For those students who have already (prior to August 1, 2016) filed their FAFSA’s or already submitted documents required for verification, we continue to work diligently on getting these processed. However, due to the large volume received in the last month, we are experiencing delays in processing. Please respond to any request for information as quickly as possible and check your WINGS account for updates.
We have been working in conjunction with the Office of Student Accounts. Students who have sent in documents and are waiting for them to be processed should come to campus as planned. The Office of Student Accounts is understanding of the delays and will allow students in process to have some extra time to pay their bill. Please be patient with our office. We will work to see that your aid is processed before any cancellation of registration for non-payment occurs.
You will need to find a way to pay for books on your own. The Office of Student Accounts cannot authorize a bookstore credit when they do not know what amount of aid you are receiving. Please expect to pay for your own books if you are in this situation. If you end up with more aid than what you owe on your account, you will receive a refund as reimbursement for books.
Thank you for your patience.
Posted August 10, 2016