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ISAP Portal Information

All requests regarding your I-20s and other immigration concerns must be done through the ISAP portal.

What is the ISAP Portal?

The ISAP Portal is the one-stop hub for all SEVIS or immigration requests processed through the Office of International Student Admissions and Programs. The ISAP Portal will simplify and expedite the processes for immigration requests.

The ISAP Portal also includes additional information about any requests you may be interested in the future. For example: if you are interested in participating in CPT or OPT in the future, you can find all information about what it is, along with the process, through the portal.

Examples of requests that can be processed through the ISAP portal are as follows:

  • Initial I-20s for New Students
  • Any program updates (Change of Major, Program Extension, etc)
  • Reduce Course Load (RCL) Requests
  • Employment Authorization Requests (CPT, OPT, OPT Stem Extension, Etc)
  • And more!

Where do I find the ISAP Portal?

You can find the ISAP portal link in your MyGeorgiaSouthern homepage under “Services”, or you can use the link at the top of this page to login.

How do I use the ISAP Portal?

The Portal is accessible to F-1 and J-1 students and J-1 scholars.

How to access the ISAP Portal if you HAVE been admitted

  1. Log into your MyGeorgiaSouthern account. (If you have not already logged into your MyGeorgiaSouthern student account, you must do that in order to proceed. You can log into your MyGeorgiaSouthern student account at
  2. Under the section titled Services, click on ISAP Portal.
    1. If prompted to choose if you are logging in as a User, Administrator, or Reviewer, choose User if you are a student.
  3. In the ISAP Portal, you should see your account with biographical and academic information about yourself. 
  4. Find the link to the request you need on the left side of the page and follow the instructions.

How to access the ISAP Portal if you have NOT been admitted

  1. Click the red button at the top of this page that says “Click here for ISAP Portal login.” You will see a website that says “ISAP Portal Georgia Southern University – OIPS” in the top left corner.
  2. You should see the page titled “Security : User Identification Wizard: Step 1”.
  3. Select the option “I do not have login credentials to this site.”
  4. Select the option “I am not currently registered at an institution.”
  5. Complete the New User Form.
  6. Click “Create Account”.
  7. You will receive an email with the login credentials. Follow the instructions in the email.
  8. After you have logged in, you should see your user account with information that you provided.
  9. To submit your documents for an I-20, click on the link on the left that says “I-20 Request Form” and follow the instructions.

If you are unable to log in after multiple attempts, please send your name and email address to so we can look into it.

Helpful Tips for Using the ISAP Portal

  • If prompted to choose if you are logging in as a User, Administrator, or Reviewer, choose User if you are a student.
  • Only click on the request on the site home page one time.
    • Every time you click on the request, it opens a new request which means you have to duplicate entry and have to re-enter the same information. This delays processing.
  • When working on questionnaires, you can save them to return to them later. Once the questionnaire is complete, click on Submit.
  • If you need to return to a request, login, and navigate to your User Records.
  • Once you’ve finished the entire request, be sure to click on Submit at the top of the request. When you see the green success bar, that will let you know that your request was successfully submitted.

Last updated: 4/7/2021