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ISAP Portal Information



All requests regarding your I-20s and other immigration concerns must be done through the ISAP portal.


What is the ISAP Portal?

The ISAP Portal is the one-stop hub for all SEVIS or immigration requests processed through the Office of International Student Admissions and Programs. The ISAP Portal will simplify and expedite the processes for immigration requests.

The ISAP Portal also includes additional information about any requests you may be interested in the future. For example: if you are interested in participating in CPT or OPT in the future, you can find all information about what it is, along with the process, through the portal.

Examples of requests that can be processed through the ISAP portal are as follows:

  • Initial I-20s for New Students
  • Any program updates (Change of Major, Program Extension, etc)
  • Reduce Course Load (RCL) Requests
  • Employment Authorization Requests (CPT, OPT, OPT Stem Extension, Etc)
  • And more!

Where do I find the ISAP Portal?

You can find the ISAP portal link in your MyGeorgiaSouthern homepage under “Services”, or you can use the link at the top of this page to login.


How do I use the ISAP Portal?

The Portal is accessible to F-1 and J-1 students.

How to access the ISAP Portal if you HAVE been admitted

  1. Log into your MyGeorgiaSouthern account. (If you have not already logged into your MyGeorgiaSouthern student account, you must do that in order to proceed. You can log into your MyGeorgiaSouthern student account at https://my.georgiasouthern.edu/.)
  2. Under the section titled Services, click on ISAP Portal.
  3. Click the LOGIN button on top right corner and choose “Log in with myGeorgiaSouthern” button.
  4. In the ISAP Portal, you should see your account with biographical and academic information about yourself. 
  5. Click the home button in the top left corner and select “Site Home”
  6. Find the link to the request you need on the left side of the page and click on it.
  7. On the form main instructions page, click the form title link. This will bring you to a screen titled “Available Terms”.
  8. On the “Available Terms” screen, you will see a listing of previously submitted versions of this form (if any). You can only click on these forms if you have arranged with ISAP to edit a previously submitted form. If you are starting a new form, please click where it says “Select Term,” select the appropriate option, then click the “Continue” button to proceed. Follow all subsequent instructions.

How to access the ISAP Portal if you have NOT been admitted and thus do not have a MyGeorgiaSouthern account

  1. Click the red button at the top of this page that says “Click here for ISAP Portal login.” 
  2. It will take you to the User Login Page. If it is your first time using the Portal system, click the “Create Account” button at the bottom and use the email associated with your application to register. Follow the steps to create an account.
  3. If you have a Portal account, choose “Log in with Portal Acct. (no myGS)” from the User Login Page.
  4. After you have logged in, you should see your user account with information that you provided.
  5. Find the link to the request you need on the left side of the page and click on it.
  6. On the form main instructions page, click the form title link. This will bring you to a screen titled “Available Terms”.
  7. On the “Available Terms” screen, you will see a listing of previously submitted versions of this form (if any). You can only click on these forms if you have arranged with ISAP to edit a previously submitted form. If you are starting a new form, please click where it says “Select Term,” select the appropriate option, then click the “Continue” button to proceed. Follow all subsequent instructions.

If you are unable to log in after multiple attempts, please send your name and email address to International@georgiasouthern.edu so we can look into it.


Helpful Tips for Using the ISAP Portal

  • Only click on the request on the site home page one time.
    • Every time you click on the request, it opens a new request which means you have to duplicate entry and have to re-enter the same information. This delays processing.
  • When working on questionnaires within a form, you can save them to return to them later. Once the questionnaire is complete, click on Submit.
  • If you need to return to a request, login, and navigate to your User Records.
  • Once you’ve finished the entire request, be sure to click on Submit at the top of the request. When you see the green success bar, that will let you know that your request was successfully submitted.

Last updated: 2/7/2022